Answers to Frequently Asked Questions in Stage 2 of the Relaunch | Dinosaurvalley.com
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Answers to Frequently Asked Questions in Stage 2 of the Relaunch

June 26, 2020​

Why isn't the Aquaplex open yet?

Neither the indoor and the outdoor pool at the Aquaplex are currently open due to both construction and the current Provincial Health Guidelines.

  • The Town of Drumheller, as well as many other municipalities across Alberta were not expecting recreation facilities to open any sooner than Stage 3, which was initially indicated by the Province to occur on September 1st when the relaunch strategy was published. In addition, temporary layoffs of all recreation staff occurred May 6th with the expectation to return September 1st.
  • Construction in the women's change room has commenced to update plumbing, showers and accessibility. This project started when the province originally indicated that swimming pools were in stage three of the reopening, giving time to complete the work without interrupting the customer experience. We anticipate the project to be complete by September 1st.
  • In order to remain compliant to the Provincial Health Guidelines, the facility itself does not meet the requirements to keep staff and users safe. The guidelines state there should be one-way traffic implemented for washrooms and change rooms. This is an extremely difficult measure to implement in our facility and is not a quick or inexpensive job.
  • Maintaining 2m physical distancing at all times, which drastically limits capacity; adjusting the width of swim lanes to enable physical distancing. This would include alternating lanes, for example, having one-way swimming per lane (e.g., swimmers use middle of the lane only and return by the adjacent lane).
  • Under the current guidelines, the steam room and hot tub are closed.
  • General pool use would only permit cohorts groups in restricted sizes, with 2m spacing between cohorts, with restrictions of other cohorts mixing.
  • We are keen to invest time and effort to improve our digital management system for forms, waivers, lessons etc. to eliminate paper and this is a great time to do so.
  • Staffing levels would have to increase significantly to meet the guidelines, which contributes to capacity allowance, but ultimately would also be an additional cost. Alternatively, if the staffing levels are not increased, the hours of operation would have to be significantly reduced in order to provide time for proper sanitization of the facility.
  • Increased cleaning and sanitization results in an increase in staffing levels to meet these guidelines.

We are currently planning to open the Aquaplex for Stage 3 in hopes there will be fewer restrictions in place to provide the best service and experience possible. We want to remain compliant with the guidelines keeping our staff and users safe.

Click here to review the COVID-19 Relaunch Guidance for Swimming Pools and Whirlpools

Why isn't the Badlands Community Facility open yet?

There are many complexities in opening this facility safely during Stage 2, all of which have significant costs associated with them.

  • The Town of Drumheller, as well as many other municipalities across Alberta were not expecting recreation facilities to open any sooner than Stage 3, which was initially indicated by the Province to occur on September 1 when the relaunch strategy was published. In addition, temporary layoffs of all recreation staff occurred May 6th with the expectation to return September 1st.
  • The guidelines set by the Chief Medical Officer of Health (CMOH) indicate users of cardio equipment must be 3m apart while all other users must maintain 2m distance. Due to these guidelines, the capacity would drastically reduce.
  • The CMOH recommends that facilities close off access to change rooms.
  • The running track would be unavailable, otherwise limited to two runners at a time with staff member posted to monitor capacity and enforce physical distancing.
  • Staffing levels would have to increase significantly to meet the guidelines, which contributes to capacity allowance, but ultimately would also be an additional cost. Alternatively, if the staffing levels are not increased, the hours of operation would have to be significantly reduced in order to provide time for proper sanitization of the facility.
  • We are keen to invest time and effort to improve our digital management system for forms, waivers, lessons etc. to eliminate paper and this is a great time to do so
  • To mitigate "spray", power racks would be unavailable and heavy lifting would be discouraged.

We are able to provide tours to clients for the banquet side of the facility on an appointment only basis until we reopen. Click here to review the COVID-19 Relaunch Guidance for Sport, Physical Activity and Recreation

What is happening with my recreation membership?

When the doors closed to our facilities on March 17th, the Town announced that memberships would be paused and extended according to membership type and duration of the closure, and no membership fees incurring until the facility reopens. This remains the same and will do so until the facilities reopen.

I hear the Spray Park is opening. Why is the Spray Park limited to only 64 people?

The Spray Park is opening for use on July 2nd, with restrictions. From discussions with Alberta Heath, the Town has determined that we will use a value of 10sq.m per person in order to determine occupancy limits that meet social distancing guidelines. That total is 64 including staff. Due to Alberta Health restrictions, sanitization occurs hourly and attendants will be present to monitor occupancy levels and enforce physical distancing among users.

The Spray Park and outdoor washrooms will be open from 11:00am – 6:00pm, with sanitization occurring every 50min. During the sanitization process, users must safely leave the facilities for attendants to sanitize the Spray Park & washrooms:

11:00am – 11:50am

12:00pm – 12:50pm

1:00pm – 1:50pm 2:00pm – 2:50pm 3:00pm – 3:50pm 4:00pm – 4:50pm

5:00pm – CLOSE (6:00pm)

Is there a detailed budget audit report available regarding the COVID-19 Response expenses available to the public?

Not yet.

An audit is in progress and the work will be complete by a local third party agency. When completed, The Town of Drumheller will share this information to the public at a Council Meeting. There is no scheduled date as of yet, as the magnitude of this project requires time. When this information is prepared and ready to present to Council, we will update on our website and social media pages.

When will the Library open?

The public is not able to access the Library as the Badlands Community Facility is closed, however will be providing curbside pickup starting July 13th.

Visit their website for more details https://www.drumhellerlibrary.ca/
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Revised Council Meeting Schedule - June 22, 2020

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Covid 19 situation is changing rapidly please check back for further details. Learn more at Drumheller.ca/covid